Yes, we do. To use your Medicare rebate, simply visit your GP to get a Mental Health Treatment Plan and referral, then send a copy through to horizontp@outlook.com.au before your first session.

Horizon Telehealth Psychology is telehealth only, so there's no office to visit. We'll contact you with a Zoom link around 5 minutes before your scheduled appointment time, so all you need to do is be ready to log on.

We ask for at least 48 hours' notice if you need to cancel or reschedule. Cancellations made with less notice than this will incur a $35 cancellation fee, charged to the debit card on file.

Your card details are securely kept on file, and payment is automatically charged after each appointment. This makes the process simple and hassle free, and we'll never charge your account without reasonable notice.

Just a device with a camera and microphone (like a laptop, tablet, or smartphone) and a stable internet connection. A quiet, private space is also recommended so you feel comfortable speaking openly.

Yes. Everything discussed in your sessions is confidential, in line with standard psychology practice and legal requirements, except in situations where there's a serious risk of harm to yourself or others.